SAFETY-RELEVANT RETROFIT RECOMMENDATIONS FOR TOUR 32+7 ABS & TOUR 30+7 W ABS AVALANCHE AIRBAGS

In activation trials performed on empty ORTOVOX avalanche airbag models TOUR 32+7 ABS and TOUR 30+7 W ABS, airbag deployment was hampered in extremely rare cases, with only one of the two airbags opening.

Internal tests showed that models shipped to all countries before October 15 may be affected. We are, therefore, reacting immediately and are issuing the precautionary recommendations for retrofitting the TOUR 32+7 ABS and TOUR 30+7 W ABS models before using. The cause of the issue has already been identified and can be eliminated through attachment of the ABS DOOR OPENER KIT.
The FREE RIDER 24 ABS, FREE RIDER 24W ABS and FREE RIDER 26 ABS models are explicitly NOT affected . However, we will be happy to send the ABS DOOR OPENER KIT to anyone who would still like to retrofit their backpack.

Any time we reference a website it should be the exact website: www.ortovox.com/dooropener.
In addition to providing information on our website, we have set up a service hotline: Send an e-mail to dooropener@ortovox.com or call us at +49-89-666-74-212 to receive further assistance.